Refund Policy
The refund and return policies described on this website are subject to change without prior notice. Lark reserves the right to modify, update, or discontinue any aspect of its refund, return, exchange, or store credit policies at its sole discretion.
All returns, exchanges, refunds, and store credits are subject to inspection and approval by Lark. Items must meet the conditions outlined in the applicable refund policy at the time of purchase. Certain items, including but not limited to final sale merchandise, gift cards, special orders, personalized items, intimate apparel, and promotional items, may be excluded from return or refund eligibility.
Lark is not responsible for delays, losses, or damages resulting from shipping carriers or third-party service providers. Customers are responsible for ensuring that returned merchandise is packaged securely and shipped according to any return instructions provided.
By completing a purchase from Lark, customers acknowledge and agree to the terms of the refund policy in effect at the time of purchase. If any portion of the refund policy is determined to be unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
For questions regarding returns, exchanges, or refunds, please contact Lark directly at:
Return Policy –
We totally get it — sometimes things just don’t work out. Because we’re a small business with limited quantities, we offer store credit only on approved returns.
To get started, please email returns@larklakemi.com to request a return. Returns require manager approval before credit is issued.
Timing matters:
Online return requests must be submitted within 15 days of purchase or 10 days of delivery (whichever gives you more time).
Final Sale Items:
All gift cards, sale items, holiday items, and jewelry are final sale — no exceptions.
We love helping you find your perfect fit, and we’re always happy to answer sizing or styling questions before you order. Please keep in mind that Lark isn’t a try-on service — every piece matters to our small shop.
VERY IMPORTANT (but said with love):
Returned items must arrive back to us in brand-new condition — unwashed, unworn, unaltered, tags attached, and free from damage, odors (including smoke), and pet hair. Items that don’t meet these requirements will be returned to the sender, and credit will not be issued.
Shipping costs are non-refundable.
As always, thank you for supporting small — it truly means the world to us.
If a customer’s return rate exceeds 50%, future purchases will be considered final sale.
Once received, returns are typically processed within 3 business days, and you’ll receive an email when your store credit is ready. Please note that Lark is not responsible for items lost in return transit.